Question 1

What happens at a check-up and cleaning at Hello Dental?

Accepted Answer

We make this appointment easy and enjoyable for everyone. In our modern and child-friendly clinic, we’ll first perform a dental assessment, which may include x-rays if it’s our first time meeting, or if it’s been two years. We’ll then perform a gentle polish and clean, which will see your teeth’s natural plaque build-up and stains softly buffed away with the most modern cleaning technology, and we’ll then finish with a fluoride treatment. If a treatment plan is needed, we’ll end with this, and our focus all the way through is to ensure your and your little ones’ comfort levels.

Question 2

I have a dental emergency, can you help?

Accepted Answer

Yes, absolutely. We provide 24-hour emergency dentists who will stop your pain immediately and address your concern. Visit our website’s ‘contact’ page for our emergency after-hours number.

Question 3

Can you book the whole family at the same time?

Accepted Answer

Yes, absolutely. We love caring for big and tiny teeth. To book in at the same time, call our front desk team, and we will organise it over the phone. We offer appointments before and after school, and on Saturdays, to accommodate everyone’s commitments.

Question 4

What does it cost to have a check-up and clean?

Accepted Answer

We’re always transparent with costs - so on our website, if you visit the ‘treatments’ section, you’ll see pricing or approximate pricing for most treatments. If there is something you don’t see what you are looking for, please give us a call, and we happily give you an indication of the cost. You’ll also see on our website that we accept all major health funds, participate in the Child Dental Benefits Schedule, and have partnerships with payment plan providers to ensure everyone who needs dental care has access and can pay for it in a manageable way.

Question 5

What type of dental treatments do you offer?

Accepted Answer

We can help with general, cosmetic and restorative dental treatments and offer 24-hour emergency dental care. Your first step is to book a ‘new patient consultation’ by calling or using our online booking system on our website. At your first appointment, we’ll check your teeth and gums, discuss your concerns, and discuss any treatments you might need. Our philosophy is to put the ‘care’ back in health care and make things welcoming and accessible. We never push unnecessary treatments, and kids love us, too - we have a fun cubby-house clinic on-site, and a warm and friendly approach.

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